Payment Policy

We accept the following payment methods:

• FPX Online Banking
• Bank Transfer

FPX (Financial Process Exchange) is Malaysia's national online payment gateway, letting you pay securely and instantly straight from your bank account - no manual banking details or payment receipts required.

Benefits of FPX Payment:

• Instant confirmation - payment confirms immediately on success.
• No manual receipt required - no need to email proof of payment.
• Secure & direct - processed through your bank's own secure platform.
• No transaction fees - BSM.my absorbs all FPX processing fees.

Supported Banks:

FPX supports all major Malaysian banks, including Maybank, CIMB, Public Bank, Hong Leong Bank, RHB, AmBank, Bank Islam, Bank Rakyat, UOB, OCBC, Standard Chartered, HSBC, Affin Bank, Alliance Bank, and more.

Payment Process:

1. Select "FPX Online Banking" at checkout.
2. Choose your bank from the list.
3. You'll be redirected to your bank's secure login page.
4. Authorize the payment via your bank's authentication method (TAC/SMS OTP/Secure2u).
5. On success, you're redirected back to BSM.my with instant confirmation.

Important Notes:

• Ensure your FPX daily limit covers your purchase before checking out - adjusting it at your bank may trigger a 12-hour cooling-off period.
• Complete payment within 30 minutes of placing your order, or your reservation is cancelled.
• Don't close the browser window during payment.
• Failed or cancelled transactions automatically release your order for price adjustment.
• FPX transactions are subject to your bank's daily transaction limits.

If you run into any issues, WhatsApp us at +6012-9388 190.

Bank transfer only applies to orders above RM30,000. We'll reserve your item for 30 minutes - if payment isn't received in time, we reserve the right to cancel the order or requote at the latest spot price.

Please use DuitNow/Instant Bank Transfer rather than Interbank GIRO, to make sure the timing policy is met.

Our banking details - scan the QR code with your banking app, or use the details below at an ATM:

Once paid, please WhatsApp us at +6012-9388 190 with:

• Your order number
• Payment date and time
• Transaction reference number

We may request proof of payment (bank-in slip or screenshot) if necessary - please keep your receipt for reference.

Note: all banks impose a 12-hour cooling-off period for a new payee or a change in daily transfer limit.

The Inland Revenue Board of Malaysia (IRBM) is implementing e-Invoice nationwide, replacing paper and electronic invoices, credit notes, debit notes, and refund notes.

In line with this, BSM.my (registered as Rolling Silver Holdings Sdn Bhd) has complied with IRBM's requirements since 1 July 2025. Our company details:

• Company Name: Rolling Silver Holdings Sdn Bhd
• Business Registration No: 201201024169
• Tax Identification No: C22236096080

To stay compliant, we'll ask for the following at checkout:

1) Billing to Personal

• Full name as per NRIC
• NRIC number
• Tax Identification Number (TIN)

2) Billing to Company

• Company Name
• Business Registration Number (BRN)
• Company TIN No

At the moment, we don't have the facility to service walk-in customers.

We use third-party carriers to deliver orders, so we're unable to accept payment on delivery.

While we strive to provide the best possible service, we don't tolerate misuse of our payment facility - accounts found misusing it will be suspended.